Current Covid-19 Trading Situation
At The Fireplace we’re doing everything possible to keep you, your family, your community and our employees safe in response to Covid-19. Our staff are all double vaccinated and we continue to follow best practice guidelines from the Ministry of Health, maintaining physical distancing and hygiene protocols.
Sales and technical support
The Fireplace sales consultants and technical staff are all working and available via normal communication channels. Additionally our website offers comprehensive product information, technical advice and online contact facilities. Please do connect and let us know how we might assist with your project.
Under the current Alert Level our showroom in Auckland and our retail partner showrooms around New Zealand are all open for business. We do request you scan the contract tracing on entry, wear a mask at all times and maintain the required 1m distancing.
Site visits & installation projects
Site visits and installation projects are progressing under construction industry Covid-19 health and safety protocols.
Fireplace servicing and spare parts
We are available to co-ordinate your fireplace servicing needs, including supply of all parts.
Please feel free to contact us for any enquiries at firstname.lastname@example.org or on (09)623 6990. Thank you for your continued support under such extraordinary circumstances.