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Covid-19 Update

At The Fireplace we’re doing everything possible to keep you, your family, your community and our staff safe in response to Covid-19.  We continue to follow best practice guidelines from the Ministry of Health, maintaining physical distancing and hygiene protocols.

Auckland is now at Alert Level 3 and the rest of the country is at Level 2.

Sales and technical support

Our sales consultants and technical staff are all working and contactless trade sales are possible via normal communication channels.  Additionally our website offers comprehensive product information, technical advice and online contact facilities.  Please do connect and let us know how we might assist with your project.

Showroom access

Under Alert Level 3 we are not able to operate our Auckland Showroom however most of our retail partner showrooms around New Zealand are currently open for trading under Covid-19 Level 2 guidance.  

Site visits & installation projects   

Site visits and installation projects are progressing under construction industry Covid-19 health and safety protocols, albeit with some potential for delays.  We will be contacting any clients impacted by these developments. 

Fireplace servicing and spare parts

We are able to supply parts for all service jobs. 

Please feel free to contact us for any enquiries at sales@thefireplace.co.nz or on (09)623 6990.  Thank you for your continued support under such extraordinary circumstances. 

Stay safe
Geoff Dunn
MANAGING DIRECTOR

 

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