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Gazco Reflex 105 burning logs

Customer Assistance Form

Problem with your fireplace, please let us know

We take great care to ensure that the products sourced from our suppliers are designed, tested and manufactured to the highest possible quality and safety standards. We are sorry you are experiencing a problem with your fire.

Please complete the following form and submit with as much information and photos if possible.  On receipt of the completed form one of our team will acknowledge the complaint and discuss the next steps.


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