a) A 24 MONTH (2 YEAR) WARRANTY: Parts and Labour on all fires subject to installation being undertaken by authorised and registered installer trained and familiarised with the products we distribute and in terms of clause 8 of the Warranty Terms and Conditions.
b) A REDUCED 12 MONTH WARRANTY (1 YEAR) WARRANTY: Parts only on all fires that have not been installed by an authorised and registered installer trained and familiarised with the products we distribute.
c) A FURTHER 8 YEAR EXTENDED WARRANTY excluding labour, on ALL FIREBOXES except STOVAX fireboxes. This does not include any consumables such as logpans, baffles or heat bricks or tiles, pilot assemblies and other burner parts or decorative logs or media.
1. Installations of all Gazco gas fires must be carried out and commissioned by a registered gas fitter, trained & familiarised with the appliances we distribute and in conformance with the relevant NZ Standards: AS/NZS 5601.1:2013
2. All gas fires need to be serviced annually to the terms and conditions of The Fireplace Ltd FIREGUARD Warranty.
3. The Fireplace Ltd recommends that the installation of all Stovax wood fires be carried out by an S.F.A.I.T (Solid Fuel Authorised Technician), trained & familiarised with the appliances we distribute to conform to the relevant NZ Standards. (AS/NZ2918; 2001)